History

Platinum International Apparel Group is a B2B company and was founded in 2007 by four custom clothing professionals with over 120 years of experience in the fashion industry. Our founders have unique trade specializations in cloth, selling, manufacturing, and pattern design. Everything from pattern development to order processing and quality assurance is completed in America, then the garments are assembled off-shore. We own all of the patterns and offer an abundance of options and services to give your client a personalized experience. We review each order on an individual basis and offer assistance with design and filling out orders. Today we remain a leader in direct service and we are further expanding our product line to exceed the expectations of our valued partners.

A Cut Above the Rest

CUSTOMER SATISFACTION

Our knowledgeable Customer Satisfaction Department is here to provide you with helpful guidance on anything related to your Platinum experience. Whether you have a question about style, fit, cloth, or technical issues, our customer service experts will have an answer for you within 48 hours.

CONSISTENCY

Platinum International Apparel Group is committed to total quality and consistency. All garment requirements will be set and measured to ensure a defect free garment is delivered. This commitment is re-enforced by a careful inspection prior to shipping. Each garment will be reviewed against the order to ensure all requests have been followed and measurements are as noted on the order form. Trained inspectors must approve the garment’s appearance as well as the accuracy of the specifications. Some of the specific areas that are checked as follows:
General Look

• Mill or shop damages

• Loose threads

• Edge stitching

• Pressing

• Measuring - length, girth, point to point, sleeve inseam, pant rise, pant inseam

• Sleeve setting

CONTINUAL IMPROVEMENT

Platinum International Apparel Group is committed to operating efficiently and effectively in order to meet the needs of wholesale partner, people like you. Continuous improvement in all activities is vital for our continued success. We undertake ongoing quality control and evaluation of all operations, products, and services to ensure maintenance of standards appropriate to the expectations of our partners. The implementation of this continuous improvement is seen through our innovative products, processes, procedures and technology.